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19 Oct 2009

GoExcellent Sign New Norwegian Customer

GoExcellent AB has struck a deal with Norwegian telecom company Hello regarding provisioning of customer services. GoExcellent is also to build a whole new telemarketing department targeting companies with 1-10 employees.


"This deal proves that our further development of the call center concept is on the right track. Not only do we offer lower operations costs, we also actively create and refine new business opportunities for our customers," said Lars Nilsson, CEO of GoExcellent AB and board member of the Swedish Call Center Federation, SCCF.


"Cooperating with a professional and experienced supplier in this industry is important to Hello. We are looking forward to a successful relation," said Fredrik Horn-Berlin, Market Director at Hello.


The rapidly growing company Hello is considered by many to be the leading next generation telecom services provider, focusing on making communication as simple as possible for its customers. The company offers larger freedom through flexible solutions characterized by quality, innovation and simplicity, amongst other things.


About Hello
Hello has a managing team with vast experience of the Norwegian telecom business, including the construction of mobile phone operators Netcom and Sense Communications. The company's main owners include employees as well as DnB NOR Bank ASA and Tafjord Kraft AS. Its offices are located in Oslo, Asker, Bergen, Trondheim and Ålesund.


More information:
Lotta Kåberg, Nordic Market and Communications Manager
Phone: +46 705 10 22 15
E-mail: lotta.kaberg@goexcellent.com


Dagny Thurman-Moe, Onsite Manager Norway
Phone: +47 40 45 45 85
E-mail: dagny.thurmann-moe@goexcellent.com


GoExcellent is a leading Northern European company in the outsourcing of customer service. Professional personal service is combined with leading technological solutions. The company’s guiding principles are customer loyalty and increased revenues. The head office is inStockholm, and customers include Canal Digital, DNA, Fortum, Gigantti, PlusTV and Telia. One of the people behind the company is Arne Weinz, a pioneer and a well-known figure in the call centre industry.

 

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